Personalized Customer Service is a major priority at INOX-TECH. We offer our customers a personalized service which includes a strong technical support network leading to rapid problem solving and increased customer satisfaction. All orders are computerized and can be traced by a touch of the keyboard.
| By Mail | By Phone | By Fax | By Email |
| INOX-TECH 1905 Rue Pasteur Ste. Catherine, QC J5C 1B7 |
Tel.:450-638-5441 Toll Free: 800-361-0319 |
Fax.: 450-638-2865 | info@inox-tech.com |
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| For Service : Dial either 1-450-638-5441 or 1-800-361-0319 (Toll Free in North America) |
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| Office Hours are officially from 8 :30a.m to 4:30p.m from Monday to Friday. Immediately before or after these hours you may be able to obtain service by dialing the appropriate extension number as indicated in our directory or by dialing ‘0’. If the person is unavailable you can leave your number for a return call.When the office is closed, during weekends and on holidays an emergency system is will direct you to leave your number. A designated technician will be contacted, and your call will be returned within 30 minutes. | |||
| EMERGENCY SERVICE (outside of regular office hours) – 800-361-0319 OR 450-638-5441 LOCAL 400 | |||
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| Department | Contact | Local | |
| Parts and Service Department | Jason Dostie | 249 | service@inox-tech.com |
| Sales and Marketing Department | Diane Tremblay | 239 | info@inox-tech.com |
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| Customer Service | |||
| Inox-Tech supplies a maintenance manual and recommended spare parts list with every process system that it sells. The company also keeps a large number of spare parts in inventory for overnight shipment in case of urgent need.Parts can be ordered at the above telephone numbers, Local 247, or by email at service@inox-tech.com. | |||
| After Sales Service | |||
